October 21, 2008 by
Filed under: Greenpoint Magic 

That is the word, dear readers, that best describes how my Monday went. Has my Internet service been restored (its been down since late Friday)? NO. Will it be restored today? Possibly.

Have you ever been told that your Internet service cannot be restored until a fucking bar opens— and then was assured that this kind of thing is “pretty common in Greenpoint”? I have. On October 21, 2008 at 11:30 a.m. to be exact. When this iron-curtain-customer-service-meets-Preston-Sturges-comedy-of-errors morality tale is over you can be good and damned sure I am going to write about it. And oh, what I story I have to tell!

(This post comes courtesy of my husband’s fucking Blackberry.)

Miss Heather


One Comment on Infuriating

  1. al oof on Tue, 21st Oct 2008 1:01 am
  2. verizon sucks. and that is -completely- absurd. are you getting a few months free? if that’s pretty common in greenpoint why have i never heard of such a thing?

    i tried to have dsl once and they gave it to us for 2 weeks. it was really sketchy and we kept complaining. then it stopped working entirely and 2 days later, after i’d called twice already about it, they told me they had cancelled our service. because they couldn’t guarantee us consistent service. of course, they forgot to let us know.

    oh, and at work, they told us our service was only as fast as dial-up and the rep said we should probably just switch to dial up.

    i have cable now. it’s got it’s issues. but it’s pretty good.

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